Our payments program management expertise. Your results.
What is program management?
- Program Manager
- Network Provider (Visa, MC, Discover)
Choose the program management approach that’s right for you.
- Navigating sponsoring/issuing bank and payments network exacting rules and standards, which touch almost every part of your program
- Working with network providers
- Managing card production and fulfillment providers and supporting packaging design
- Set up or support of back-office functions such as authorization and settlement, customer service and IVR, fraud management and dispute resolution—and much more.
And, once you’re operating live, we provide ongoing support to keep you achieving your goals.
The upside of being your own program manager.
Other services offered.
Our team of dispute and chargeback experts is tenured and highly trained on current payments networks’ rules and regulatory changes.
Leverage our robust, rules-based fraud detection system that injects specific transaction rules for specific fraud patterns or events.
We provide live or automated assistance when your customers need support.
"We help determine the best approach to program management while avoiding pitfalls that cost time and money when it comes to navigating your sponsor bank and payments network with their rules and standards. Our team supports in setting up back office functions, including authorization and settlement, customer service and IVR and more."
Head of Program Management