Looking to improve customer retention and activation? Download our new playbook to learn how.

...
White circle with letter A overlays blue circle with foreign language symbol
Program Management

Our payments program management expertise. Your results.

If you want to get a new payments or fintech program to market faster, whether it’s supplier payments or B2B, or need to streamline the complexity of B2C program management, you can count on Galileo’s expertise to help you decide.
card with galileo logo
B2B
Supplier Payments
B2C
Neo-banking
boxes with the words 'processor, network, program manager, issuing bank, and embosser' on them.
small icon
THE 5 COMPONENTS OF PROGRAM MANAGEMENT

What is program management?

In addition to owning the direct relationship with the issuing bank, the program manager is responsible for developing all marketing materials and coming up with the brand, choosing the payment network, reconciliation, compliance and fraud, and developing the mobile application interface and UX. When you have a program, the main components include:
  • Issuer
  • Processor
  • Program Manager
  • Network Provider (Visa, MC, Discover)
  • Embosser
small icon
ONGOING SUPPORT

Choose the program management approach that’s right for you.

Count on us to provide the level of support you need. Our team can guide and support you at each step, or can manage individual elements on your behalf, including:
  • Navigating sponsoring/issuing bank and payments network exacting rules and standards, which touch almost every part of your program
  • Working with network providers
  • Managing card production and fulfillment providers and supporting packaging design
  • Set up or support of back-office functions such as authorization and settlement, customer service and IVR, fraud management and dispute resolution—and much more.

And, once you’re operating live, we provide ongoing support to keep you achieving your goals.
woman using a phone, and a card.
a hand holding a wallet showing the cards within.
small icon
OWN PROGRAM MANAGEMENT

The upside of being your own program manager.

Galileo is ready to support your program management needs. However, revenue, control and flexibility are all advantages of choosing to become your own program manager. We have the experience, connections and dedication to guide you through start up, implementation and beyond.
OUR PEOPLE

"We help determine the best approach to program management while avoiding pitfalls that cost time and money when it comes to navigating your sponsor bank and payments network with their rules and standards. Our team supports in setting up back office functions, including authorization and settlement, customer service and IVR and more."

Reese Giddins

Reese Giddins

Head of Program Management

Vast network of integrated partners.
As experts immersed in the payments and fintech ecosystem, we help you avoid common pitfalls and inefficiencies that cost time and money. And, we put a vast network of integrated partners and deep relationships to work for you, so you can accelerate your program success.
Visit Partnership Ecosystem

Connect with our program management experts today.