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Conversational AI: Going Beyond Chatbots for Customer Engagement

A Fireside Chat with Cornerstone Advisors & Galileo
Conversational AI: Going Beyond Chatbots for Customer Engagement

Webinar

In November 2022, when ChatGPT, a leading AI language model, was released, it amassed a staggering user base of one million in just five days. To put this achievement into perspective, it took Netflix over 1,200 days to achieve the same feat.1

This outstanding success story showcases the incredible speed and efficiency with which Conversational AI can capture and retain users and highlights the immense potential of this technology to transform customer engagement.

During this Fireside Chat, our speakers address key questions surrounding Conversational AI, virtual assistants, and the future of customer engagement in banking and fintech. Gain valuable insights into the industry's terminology, explore the best use cases for Conversational AI in the sector, and uncover future opportunities for organizations seeking to leverage this powerful technology.

Top 3 takeaways from this fireside chat:

  • Driving the Need for Conversational AI: Explore the factors behind the growing demand for Conversational AI and learn how it surpasses traditional chatbots in enhancing the customer experience.

  • Introducing Cyberbank Konecta: Get a look at the unique features of Cyberbank Konecta, Galileo's Conversational AI platform, and understand why it stands out among other intelligent digital assistants.

  • The Empathetic Experience: Discover the real-world impact of Conversational AI on Galileo's clients' customers. Learn how it delivers a truly empathetic experience, fosters meaningful connections, and drives customer satisfaction.

Don't miss out on this opportunity to stay ahead of the curve and transform your customer engagement strategies with the power of Conversational AI. Watch this pre-recorded session today!

1 Source: Blockchain Centre

Contributors
Ron Shevlin

Ron Shevlin

Chief Research Officer

Cornerstone Advisors

David Feuer

David Feuer

Chief Product Officer

Galileo

Nick Watson

Nick Watson

Digital Banking Expert

Galileo

Michael Grillo

Michael Grillo

Senior Director, Product Marketing

Galileo