Cox oversees the company’s daily business activities and provides operational leadership across multiple markets
Galileo, the API standard for card issuing and digital banking, has announced the appointment of Trish Cox as head of operations. In this role, she oversees Galileo’s customer and client experience, customer and client support, relationship and project management, chargeback/disputes and fraud–all for the purpose of facilitating the company’s continuing growth as the platform for the world’s most innovative fintechs and financial services providers.
“Over her 20-year career, Trish has built a track record as an operational leader, significantly contributing to the growth, credibility and success of the companies she’s served,” said Galileo CEO Clay Wilkes. “Her experience identifying, attracting and developing key talent is invaluable as Galileo continues to grow, and we’re honored to add her authentic brand of leadership and roll-up-the-sleeves attitude to our team.”
Prior to joining Galileo, Cox served as chief operating officer, Population Health at $15.3 billion WellCare Health Plans, acquired last year by Centene, and as senior vice president of service experience at Anthem, where she managed a nearly $1 billion budget and led key service experience and business operations. Additionally, she spent 15+ years at Charles Schwab in senior executive positions, including chief operating officer for Schwab Advisor Services.
“Galileo has been an established fintech innovator and leader for years, and it’s a privilege to work alongside Clay and Galileo’s leadership team to empower purpose, passion, growth and scale during this transformative time,” said Cox. “I’ve always been drawn to innovation as a key enabler of a great client experience, and joining Galileo is an exciting new chapter in my career.”
Cox holds an MBA from Virginia Tech and is a graduate of Harvard University’s General Management Program.